COVID-19 Food Safety Standards

Created to help restaurants and cafes maintain the highest level of safety for delivery and pick-up. Feel free to use it!

Published March 27th on behalf of a committee of infectious disease and food experts, and GoParrot Inc. The COVID-19 Food Safety Standards is a not-for-profit communication and standard established with the goal of creating awareness and consensus on safe practices for preparing, packaging and handling food for takeout and delivery to consumers.

Recommended Safety Procedures for Compliant Restaurants & Staff:

• Require anyone with COVID-19 symptoms to stay at home, out of the kitchen, and out of delivery vehicles. 


• Go beyond cleaning and sanitizing food preparation surfaces to cleaning and disinfecting them with agents proven to kill the COVID-19 virus on contact.


• Delivery personnel must be instructed to leave orders on the porch or outside the front door and then using sound or texting to let customers know they are there. This touchless transfer requires that all menu charges and tips must be pre-paid online in advance by credit card.

• Delivery personnel must carry and use hand sanitizer between each and every drop-off.

Updated on March 30, 2020

Recommended Safety Procedures for Delivery customers:

• Order through an online ordering system to facilitate no-contact delivery (phone ordering often requires a credit card slip signature).


• Transfer food received from its packaging on to your own plate
.

• Throw away the packaging, the bag, and everything inside the bag including utensils.


• And most importantly, before eating, wash your hands with soap and water after unpacking the delivery.

Recommended Safety Procedures for Takeout customers:

• Order through an online ordering system to facilitate minimum-contact pickup (phone ordering often requires a credit card slip signature).


• Carry hand sanitizer with you and use it immediately after picking food up from the restaurant.


• Transfer food received from its packaging to a plate when you get home.


• Throw away the packaging, the bag, and everything inside the bag including utensils
.

• And most importantly, before eating, wash your hands with soap and water after unpacking the delivery.

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